How it works

How it works

Our role is administrative. The physician’s role stays clinical. A patient should never travel for a procedure without a return and continuity plan.

In an emergency in Québec, call 911 or seek local emergency care.

  1. 01 · Administrative

    The patient asks for information

    The person states the type of care they want to explore. We do not make a diagnosis.

  2. 02 · Administrative

    Existing records are gathered

    Only with the patient’s authorization. The family physician has no obligation to participate.

  3. 03 · Administrative

    Secure transmission to an institution

    The file goes to an institution whose scope matches the request. The clinical choice is not ours.

  4. 04 · Clinical

    The institution reviews the case

    The team determines whether review is possible, whether more tests are required, which specialist should see the file, the estimated cost, expected hospitalization, and estimated recovery.

  5. 05 · Patient decision

    The patient receives the proposal

    The patient decides whether to continue, ask more questions, or stop. Commercial pressure must not replace that choice.

  6. 06 · Administrative

    Administrative coordination

    Appointments, file organization, language support, timing, local support, and communication. Transport and lodging go through the patient or a licensed travel provider.

  7. 07 · Separate commercial

    The patient travels to Brazil

    Clinical responsibility belongs to the treating institution. Our role stays logistical.

  8. 08 · Clinical

    Care takes place

    Physicians and the institution decide and deliver care. We do not enter clinical judgment.

  9. 09 · Clinical

    Discharge documents

    The patient receives a structured package: diagnosis, procedure, operative report, medications, imaging, labs, implants, pathology when relevant, restrictions, warning signs, suggested follow-up, and contacts.

  10. 10 · Patient decision

    Return to Québec

    The documents are meant to help continuity with Québec professionals. The receiving physician is never automatically obligated to assume a procedure performed abroad. That point is settled before departure.

Healthcare coordination and travel booking are different activities. At the outset, the patient would book flights and hotels directly, or use a travel provider holding the required licences. Québec Medical Bridge may help align dates. This prototype books no travel.